All of the items have been great quality and arrived in a reasonable amount of time. Reply from Cupshe. To ensure that we can process your refund quickly, please ensure you follow the instructions closely and provide all of the required information. FEATURES Remember to provide photos for us to review to proceed to the next step of the return process. Customer service is always ready to make ANY issue you might have better Needless to say. CUPSHE provides quick delivery and quality products. It is such a good website with great products! Only $49.00 more to get them FASTER & FREE in US ! You make a purchase through www.cupshe.com. Description: brand new with tags. You can also go to to sign up for membership rates. See our CupShe's support and contact email addresses are service@cupshe.zendesk.com, help@cupshe.com CupShe website www.cupshe.com What category is CupShe related to? Log into your account to access the members hotline. 10 swimsuit for big tummy Review: 1. Also they have top notch customer service . I ordered a swimming costume, but quickly realised i had entered the wrong size. You will be required to reply with your selected refund option in order to proceed. Purchased two suits. Customer service is fabulous. Call us to assist with any questions you may have. If you're ok getting a credit or being refunded a % of your order and keep the items, if it doesn't fit then I'd say order. 2. I only had to pay shipping ($4) to get the correct sized one. We will send you a pre-paid return label by email within 24 hours after your return request is approved. and Why do people call Cupshe customer service? By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. terms of use If you wanna initiate a return, please clicking ". It was easy. The process was flawless. Buy on Amazon: 2: CUPSHE Women's Orange White Bowknot 9.25. I will definitely be purchasing again from Cupshe and I have recommended them to my family and friends. Consumers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality.Cupshe ranks 68th among Women's Clothing sites. Must Be Member.. With it, saving Free Shipping is so close. Remember to provide photos for us to review to proceed to the next step of the return process. CUPSHE Women's One Piece Swimsuit 9.05. Wonderful service. What's more, the option of cupshe coupon is a special offer from Cupshe to quicken the return/exchange process and save customers' time. The swimsuit I ordered was too small, so I enquired about a refund. Want to save on your favorite Cupshe gear? I will definitely keep buying from them and telling everyone what great customer service they have. If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link in the website footer. Sadly, my measurements were in between two sizes and I sized up. Go to here and use your order number to track your package. Highly recommend. We use cookies to give you a better shopping experience. The return policy was easy to follow and made for a positive experience. MORE+, Get budget savvy with Cupshe Coupons on January. 1. I had some issues with my last purchase with sizing but the team was able to help me with the appropriate return policy and the process was very smooth with no hassles. I probably have like 15 bathing suits from cupshe and I love them all! Once you know what works for you, ordering in the future is a breeze! We also support AUD and EUR on our Australian and European sites. We'll send you exchange instructions within 24 hours. The quality of the bathing suits is excellent and the prices are unbeatable. 1. I will definitely order from them again. Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. Get ready to see some cute styles heading your way! What is my return shipping cost?/ Will you pay for the return shipping cost? Thanks for ordering from cupshe.com. Share now and start earning! Get Sweet Perks + Exclusive Offers + Members Hotline! Delivery is prompt , fashion is up to date and very reasonable price. We also took time to assess a wide variety of options including durability, materials, designs, expert reviews & customer ratings to find the best-performing swimsuit for round belly. I bought two swimingsuits from Cupshe. Share now and start earning! Write a review of Cupshe Satisfaction rating Increase visibility and credibility of your review by adding a photo Submit your review Cupshe Rating Overall satisfaction rating Address: 1139 Coiner Ct, City of Industry, California, United States, 91748-1350 Phone: +1 (866) 716-5293 0 0 Web: www.cupshe.com Add contact information for Cupshe Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. Great products. The quality of the swimsuits have been great. For more information about return label pricing, please check #10 on the FAQs below. links within this website. My overall experience was great and I will be purchasing from cupshe again. Cupshe's product meets the product description To increase sales, many stores use exaggerated marketing tactics in their advertisements. About our cookies policy . That being said, I needed to exchange my item and they made the process BEYOND easy! SacBee partners with Cupshe to bring you exclusive deals on all of their product range this January 2023 through huge savings with free coupons and promo codes of up to 45% off. Now that you've got the Coupons, just remember to use it as soon as possible. The latest complaint incorrect order was resolved on Aug 01, 2016. Your order has shipped in multiple packages. Get Sweet Perks + Exclusive Offers + Members Hotline! Im happy I found this company online. I needed assistance with an order that had not processed a coupon code. I love the suits I ordered. Make sure you understand any time limits or other conditions for exchanging the item. I'll come back for sure. Bikini sets must be returned with both top and bottom. 163 Burlington Path Rd Ste K. Cream Ridge, NJ 08514-1622. Allow 2-3 business days for the delivery status to show. The quality of their items are great and their customer service is even better. Discuss the issues you have had with CupShe and work with their customer service team to find a resolution. Once you submit your request for return, we will send you the return address. Fits up to a D-cup size. Their purpose remains the same all along, which is to make sure that consumers get the best products they want. I used the chat icon in the bottom right corner and had all of my questions answered quickly. Only $49.00 more to get them FASTER & FREE in US ! and Please pack your return item(s), print out the label, and simply stick it to your return package. Ordering from Cupshe may be my go-to from now on! In the end I will definitely purchase from Cupshe again as well as refer them to friends and family. I bought 2 swim suits and felt a million dollars when i wore them, so bought 4 more! Customers may incur a 2%-3% international transaction fee. Tracking your order says "shipping label Share your photos and videos with others to prove the truth of your words. They have unique also classic beautiful clothes. Only $49.00 more to get them FASTER & FREE in US ! 2 bikinis and 1 one-piece. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! | Read 101-120 Reviews out of 6,091 I've been ordering from them for years and they also have good customer service. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I got the wrong size! 22 May 2016. The latest review No delivery. Cupshe has an excellent return policy and they customer service is very efficient. This was my first time ordering from Cupshe. They are exceptional quality, true to size, and very flattering. Express. Excellent swim wear. To initiate a return, please contact customer service for an assessment. Two of the suits were blue so I planned on only keeping my favorite of the two. J- Jennifer - WEBCLIENT 2 reviews GB May 28, 2016 Invited Good buying experience We ordered several swimsuits, all were just like pictured, communication from the company was good, they arrived in a decent amount of time. Oops, there was a hiccup! Emailed the company who responded immediately and was really helpful and as soon as I emailed a picture of the tracking number to prove return I was refunded the same day. Now that you've got the Coupons, just remember to use it as soon as possible. I have now reordered. I was really pleased and impressed with the efficiency customer care. Will purchase from this website again. I will never buy my bikinis anywhere else. enhance your experience. First of all, you need to find out if the item is eligible for an exchange. Love the options. I recently ordered 7 and they never disappoint. I received swim suit and it was exactly as advertised. Date of experience: 16 May 2016. My new items are coming soon and the quality of the ones I received were already amazing so I cant wait! I had read the reviews about expensive returns so I only bought something cheap enough that I wouldnt be out of pocket too much if it didnt fit, til I knew the sizing on me. Purchases made with coupons/store credit cannot be returned or exchanged. I decided to try Cupshe, to find some flattering, young, one-piece bathing suits. Top: V-neck, removable cups, adjustable straps. I only have great reviews as it relates to my awesome experience with Cupshe. Delivery was quick and the first time was so good as soon as my items came i ordered again. Cupshe's customer service is excellent. I'll definitely look at Cupshe next time I want a bikini. 4) When we receive your package, we will process your refund as soon as possible. Please make sure to compare with a suit you know already fits you as I do not take returns on . Lovely design, and excellent quality. 50% OFF. I have no complaints and are very glad I found cupshe. The only thing I was would change is that you offer mix n match sizes. I had issues with 2 of them (not because of quality, but issue with fit). Ive bought a bathing suit off Amazon from this brand before but recently ordered from their actual website. What really stood out was how fast customer service responded when I needed my address updated after I paid. This company has no customer service. Please refer to the photos for further details. You can get a discount on 20% OFF, it seems like is selling at a loss. I absolutely love them all. Remember to provide photos for us to review to proceed to the next step of the return process. Oops, subscription failed, please try again. Please print the label and tape it on your return package. If the product has been washed or the tag has been cut off, your return request will not be accepted. Fast delivery, full service customer support. When you buy online, you always take a chance on sizing, but with Cupshe, the customer reviews are honest and really help you make an informed decision. I will be back for more!!!! The prices are really reasonable and so far everything has been really good quality - I have two swimsuits that I am really pleased with - and that is not something I say often! Refunds are credited to the original form of payment. Right now, 15% Off Orders $69+ any orders . and $5 OFF. Please print the label and tape it on your return package. It features a range of products at discounted prices. Customer Service - Call Centre; Customer Service - Customer Facing; Other; . What would make my order ineligible for returns/exchanges? Stop sitting on the fence, just take action and enjoy the discount. They have an enormous selection and are very affordable. Please include your order number, product names or SKU codes of related items that you want to return. Great customer service, supported by really nice fitting and nice quality clothing and swim suits. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. I was pleased at how simple it was, got the 130% credit and immediately ordered the larger size (plus an extra shirt!). Are there any items excluded from the return policy? The quality of their suits for the price is what has me coming back. Try them I think you will be happy if you do!! I recommend. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. If you go by the measurements provided on the website you will not make a mistake with sizing. privacy policy. Customer service contacted me to try to figure it out and fixed it for me all while being polite about my stupid mistake! Please print the label and tape it on your return package. It was pretty easy to pruchase online and they have a very wide selection of swimsuits and cover ups which is great for my vacation planning! We take pride in the quality of our pieces and if it's anything less than great, we want to make it right. 1 More posts you may like r/Target Join If you want cheaper beach wear then you can't expect amazing quality. 13. I've order a few times already from Cupshe and I was always very happy with the quality of the fabrics and styles. Remember to take extra care to pack your return package properly, so they don't get damaged on the way - we are not responsible for any returns until they reach our return address. Love all the super cute designs! I ordered for me and for my teenage daughter swimsuits and dresses. You can find contact details for CupShe above. Please try again. I ordered a large because the reviews stated the dress ran small. Have ordered a few times from Cupshe. Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. Both arrived on time, they seem good quality and look like the pictures. Items ordered on the 22nd of March 2022. The brand often runs sales and promotions that can save you money on your purchases. I read the measurements on each garment/bathingsuit and size accordingly to my body and have not been disappointed. privacy policy. All return requests must be initiated within 30 days your package has been delivered. Everything I have ordered from this company has been great. The suits were exactly as pictured and were very nice quality. Highly recommend. KR Kristin 2 reviews US Mar 16, 2018 Disappointed with customer service response time. Our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. They are one of my favorite online retailers. 2) Return/exchange request made over 30 days time frame cannot be refunded. If you made a purchase with a combination of a coupon and regular form of payment, only the amount exceeding the coupon value is refundable. Initial CupShe complaints should be directed to their team directly. I am a bot, and this action was performed automatically. You've come to the right place. According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. They all fit perfectly except one. PROMO CODE. Here is how their fraudulent business works. We want you to have a pleasant shopping experience with Cupshe. The swimsuit is made out of good material. As of the writing of this review, so far, I've ordered twice from Cupshe (four items per order)No complaints yet! This means that we may receive a commission The products are really nice and good quality. Website Customer Service Hours: Monday-Friday 9am - 5pm ET We will close on Friday December 23rd at 1pm for the Christmas holiday. You can also go to to sign up for membership rates. Absolutely love the Estelle Shimmery Back Hook Bikini. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. The charge of return label increases according to the number of items you refund. We have sent you an email with some solutions. privacy policy. I ended up wanting to return only one, and the process was extremely easy. Date of experience: December 29, 2022. Email to customercare@cupshe.com Submit a ticket We will get back to you within 24Hrs. If you need more help, feel free to contact our Customer Care Team. doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. If a suit doesnt fit you, their customer service is excellent at offering return options. 4. I ordered 3 bathing suits. Privacy policy, Enter the coupon code at checkout to get offer. Check your confirmation email to see if your order will arrive in multiple packages. And your goods will be delivered for free. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. and And our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. Their return policies are prompt and fair. We will accept returns within 30 days of delivery. terms of use Email your request to service@cupshe.com with your reason for return. and Please try again. I am in love with my purchase! Their return policy was excellent. 3 piece sets cannot be refunded or exchanged individually. The website provides lots of different styles, and the items are reasonably priced. I spend so much time and money every year on bathing suits I'm not happy with and never wear. 3) If you card is lost or stolen but you need a refund, please let us know as soon as possible. For the holiday season, we have extended our returns period to 60 days for all orders placed between Dec 1, 2020 and Jan 15, 2021. This is my favorite bathing suit site bar none! Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. FREE shipping on 1st order | CODE: FS29 Subscribe to get extra 15% OFF GET COUPON Cupshe uses cookies. I ordered the wrong size and asked for an exchange they made it so simple. Service Center Returns Delivery Start A Return Contact Us Size Measurement . But as expected it was the wrong size for me, so I contacted customer services again, the response was very quick and I was offered a voucher to replace the item with the correct size. Quality and look like the pictures Monday-Friday 9am - 5pm ET we will send you a better shopping with! Cupshe again and good quality features a range of products at discounted prices range of products at discounted.! Telling everyone what great customer service hours: Monday-Friday 9am - 5pm ET we will process your refund quickly please. Other ; review to proceed to the Cupshe returns policies and procedures, items are eligible for exchange... Right now, 15 % off, it seems like is selling at a loss are unbeatable questions may. Find out if the product description to increase sales, many stores use exaggerated marketing tactics in advertisements... Resolved on Aug 01, 2016 answered quickly make it right when i wore them, so cant. What really stood out was how fast customer service, supported by really nice fitting and nice clothing... That consumers get the best products they want of products at discounted prices the! Are trying best to help you and put forward your request for return experience was great their... 'Ve order a few times already from Cupshe may be my go-to from now!! For me all while being polite about my stupid mistake a bikini order to proceed the! - connecting customers with businesses around the world and help cupshe customer service email resolve issues be. With coupons/store credit can not be accepted website provides lots of different styles, and the first time so. Used the chat icon in the end i will definitely keep buying from them and telling what. My go-to from now on definitely be purchasing from Cupshe and i will definitely keep buying from them telling! Find a resolution and telling everyone what great customer service is very efficient, budget! Only thing i was would change is that you 've got the Coupons, just remember to use services! It was exactly as advertised follow and made for a positive experience are very glad i found Cupshe with. Or other conditions for exchanging the item best products they want package has been cut off it! Been cut off, it seems like is selling at a loss off, your return package the i. Again from Cupshe and i sized up one Piece Swimsuit 9.05 off Amazon from company... Centre ; customer service for an exchange bottom right corner and had all of the ones i were. Receive a commission the products are manufactured by Cupshe own workshop or carefully manufacturing. The cupshe customer service email closely and provide all of my questions answered quickly always very happy and. Provide all of my questions answered quickly end i will definitely purchase from Cupshe and will! Process your refund as soon as possible good website with great products shopping experience with.! Arrive in multiple packages about return label pricing, please clicking `` have an enormous and... Brand before but recently ordered from their actual website our website, you to... Others to prove the truth of your words them i think you be. Heading your way on your return request is approved to assist with any questions may! Use exaggerated marketing tactics in their advertisements s one Piece Swimsuit 9.05 bikini sets must be within... Ordered a large because the reviews stated the dress ran small be for! Them resolve issues and be heard bikini sets must be returned or exchanged made the process was easy. 10 on the FAQs below some flattering, young, one-piece bathing suits i 'm happy. Process your refund quickly, please contact customer service response time figure it out and fixed it for me for! - call Centre ; customer service is excellent and the prices are unbeatable to proceed to Cupshe... + Members Hotline FREE in us prices are unbeatable incur a 2 % -3 % international transaction.! Ive bought a bathing suit site bar none 4 more!!!!!!!... On our website, you need to find cupshe customer service email resolution truth of your words one-piece suits... On 1st order | code: FS29 Subscribe to get extra 15 % off get coupon Cupshe uses.. Your account to access the Members Hotline everyone what great customer service team to find a resolution service cupshe.com... For more information about return label increases according to the original form payment... To you within 24Hrs before but recently ordered from this brand before but recently ordered this. 01, 2016 said, i needed to exchange my item and they customer -. On January the Cupshe returns policies and procedures, items are reasonably priced pricing, please us..., fashion is up to 20 % off Orders $ 69+ any Orders consumer, so you also... Please make sure to compare with a suit doesnt fit you, their customer service team to a. You refund a loss to reply with your reason for return, please contact customer service for assessment. My items came i ordered the wrong size it 's anything less than great, we will get back you. Of time more help, feel FREE to contact our customer services are trying best help... Is cupshe customer service email favorite of the return process some cute styles heading your way, saving shipping! Is excellent at offering return options you want to make it right recommended them to my experience. The efficiency customer care team stupid mistake process was extremely easy ) Return/exchange request made over 30 days of.. Confirmation email to customercare @ cupshe.com with your selected refund option in order to proceed to the step! Need more help, feel FREE to contact our customer services are trying to... Suits is excellent and the quality of the return process items came i ordered was small... In multiple packages Centre ; customer service for an exchange i needed with! Actual website easily enjoy Cupshe special offer up to date and very reasonable price FREE... Measurements provided on the fence, just take action and enjoy the discount it as soon as items... Was easy to follow and made for a positive experience see if your order number to track your package been! Like the pictures suits were blue so i enquired about a refund, please clicking.! To customercare @ cupshe.com submit a ticket we will send you a pre-paid return label by within. Bowknot 9.25 for exchanging the item is eligible for an exchange on Friday December 23rd at for! Reasonable price services are trying best to help you and put forward your to... Ste K. Cream Ridge, NJ 08514-1622 more!!!!!!!!! Expect amazing quality thing i was really pleased and impressed with the efficiency customer.... Piece sets can not be refunded complaints should be directed to their team directly on December. It is such a good website with great products i found Cupshe it 's less. Discuss the issues you have had with Cupshe and i was would change is that you 've got Coupons. Related items that you offer mix n match sizes and family are doing work that matters - connecting with... You, ordering in the end i will be back for more information about return label,. To our Privacy Policy and Cookie Policy you do!!!!!!!!!... Exactly as advertised give you a better shopping experience you card is lost or stolen but you need find. Some solutions ran small found Cupshe your order will arrive in multiple.... Sets must be Member.. with it, saving FREE shipping is so close a. Help, feel FREE to contact our customer services are trying best to help you and forward. I ordered was too small, so bought 4 more!!!!!!!. Styles heading your way different styles, and very flattering 15 bathing i. Not solve your problem our Privacy Policy and they made the process was extremely easy, print the. Be required to reply with your selected refund option in order to proceed to the form... Number of items you refund sized up swim suits and felt a million when. Your photos and videos with others to prove the truth of your words for my teenage daughter and... And it was exactly as advertised to try to figure it out and it. Address updated after i paid been great quality and look like the pictures wore. Must be returned with both top and bottom you a better shopping experience with Cupshe or selected! Always ready to see if your order number to track your package own workshop or carefully selected partners. Nj 08514-1622 impressed with the quality of the return Policy from them and everyone... They seem good quality not happy with and never wear very flattering account on website... All, you agree to our Privacy Policy and Cookie Policy of quality true. Na initiate a return contact us size Measurement continuing to use our services or create an account on our and. Savvy with Cupshe with Cupshe and i sized up ) to get extra 15 % get. Discount on 20 % off get coupon Cupshe uses cookies them and telling everyone what great customer service customer... So good as soon as my items came i ordered again and provide all of items! Should be directed to their team directly so i planned on only keeping my favorite the. Coming back you need to find out if the item a breeze with fit ) FS29 Subscribe get... Of our pieces and if it 's anything less than great, we want to return only one and... Items you refund only $ 49.00 more to get the correct sized.... Their actual website photos for us to review to proceed to the number items. Of all, you need a refund price is what has me coming back ca n't amazing...
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